How To Cancel Subscription On MTN | A Beginners Guide

Have you ever recharged your MTN line, only to see your airtime disappear within minutes? It’s frustrating, right? Most of the time, this happens because of subscriptions you didn’t even realize you had.

Whether it’s a music service, games, or other plans, these unwanted subscriptions can drain your airtime without giving you any value. But don’t worry cancelling them is easy! In this guide, I Will show you step-by-step how to check for active subscriptions and cancel them using simple methods.

How To Cancel Subscription On MTN

How To Cancel Subscription On MTN

As an MTN user, I can quickly cancel irritating recurring subscriptions right from my phone. Whether via text, codes or apps, I now have simplified tutorials tailored to halt weekly, random, and unauthorized fees hitting my balance. With step-by-step guides personalized to my skill level, I easily master how to deauthorize deductions on MTN once for all!

Cancel Unwanted Subscriptions via USSD

Once you’ve confirmed the unwanted active MTN subscriptions billing your account via previous USSD check, you can directly deactivate deductions through:

Cancel Subscriptions Using USSD

How To Cancel Subscription On MTN
  1. Dial *155# on your MTN line.
  2. Select Option 1 to view or cancel subscriptions.
  3. Choose the subscription you want to deactivate.
  4. Confirm the cancellation.

Your subscription will be cancelled immediately, and you’ll receive a confirmation message.

2. Cancel Subscriptions Through SMS

  1. Send “STOP” or “CANCEL [service name]” to the shortcode linked to the subscription.
    • For example, send “STOP ALL” to 4040 (Nigeria) or 30333 (South Africa).
  2. Wait for a confirmation message that your subscription has been deactivated.

3. Cancel Subscriptions Using The My MTN App

  1. Open the My MTN app and log in.
  2. Go to “Products” and click on “Subscriptions.”
  3. Select the subscription you want to cancel.
  4. Click “Cancel” or “Unsubscribe” and confirm.

Note: You may also receive a confirmation SMS for your cancellation.

4. Cancel Subscriptions On The MTN Website

  1. Log in to your account on mtn offical web
  2. Navigate to “Manage Subscriptions.”
  3. Select the service you want to cancel and click “Deactivate.”
  4. Follow the on-screen prompts to complete the cancellation.

5. Visit An MTN Service Center

  1. Find the nearest MTN service center using their website or app.
  2. Bring your registered SIM card and a valid ID.
  3. Inform the staff about the subscription you want to cancel.
  4. They Will process your request and confirm the cancellation.

Related Article: How To Check MTN Number

Tips To Avoid Unwanted Subscriptions

Preventing unwanted subscriptions is just as important as cancelling them. Here are a few tips to help you stay safe:

  • Read Before You Click: Always check terms and conditions before accepting any offer.
  • Beware Of Free Trials: Many services automatically convert free trials into paid plans. Set a reminder to cancel before the trial ends.
  • Avoid Suspicious Ads: Don’t click on pop-ups or ads offering “exclusive content” or “free services.”
  • Set Limits: If possible, set spending limits on your MTN account to block unauthorized deductions.
  • Monitor Your Bills: Regularly check your airtime balance and account details for unexpected charges.

Conclusion

Cancelling your MTN subscription is really easy. I found this out myself when I had to do it. Just think of it this way: you’re sitting down with your morning coffee, and you decide it’s time to cancel that subscription. You can send a quick text or make a fast phone call to MTN. It’s so simple that you can get it done before your coffee even gets cold!

The best part is how MTN makes everything straightforward for you. They know you want to manage your services without any hassle. So, whether you prefer texting or calling, they’ve got you covered. This way, you’re always in charge of what services you use and how you manage them. MTN’s cancellation process is all about making things easy and stress-free for you.

FAQs

Can I Cancel MTN Subscriptions Without Airtime?

Yes! Use the USSD code *155# to cancel subscriptions for free.

How Long Does It Take To Cancel A Subscription?

Most cancellations are processed immediately, but it may take up to 24 hours in some cases.

What If I Can’t Cancel Through USSD Or SMS?

If you’re having trouble, use the My MTN app, website, or visit an MTN service center for assistance.

Will I Get A Refund For Cancelled Subscriptions?

Refunds depend on the subscription terms. Contact MTN customer service for more details.

Similar Posts