How To Cancel Subscription On MTN | A Beginners Guide

Need to Cancel an MTN subscription but unsure where to start? Cancelling pesky subscriptions on MTN can be tricky if you don’t know the proper procedures.

Fortunately, How To Cancel Subscription On MTN? there are a few easy methods to stop automatic deductions from your account, depending on whether you want to call, text, go online or visit an MTN service center. Follow our beginner-friendly steps to successfully cancel MTN subscriptions through 5 hassle-free channels.

Know Which Plans Take Your Money

It’s important to first see which MTN plans take money from your balance. If you just cancel without checking, you may stop plans you want to keep and keep plans you don’t want. Follow these steps before cancelling anything:

• Step 1: Dial *555*0# code on your phone.
• Step 2: Choose to see “Active Plans” from menu options.
• Step 3: Write down all plans shown that take money from your MTN account every week or month. These are draining your balance.
• Step 4: Put a tick on plans not giving benefits but still charging you. Target only useless plans to cancel.

This way you can clearly see which active MTN plans are subtracting your airtime balance but not helping you. Mark useless plans charging you for nothing so you can cancel the right ones. Please inform me to improve if needed!

How To Cancel Subscription On MTN

As an MTN user, I can quickly cancel irritating recurring subscriptions right from my phone. Whether via text, codes or apps, I now have simplified tutorials tailored to halt weekly, random, and unauthorized fees hitting my balance. With step-by-step guides personalized to my skill level, I easily master how to deauthorize deductions on MTN once for all!

Related Article: How To Check MTN Number

Cancel Unwanted Subscriptions via USSD

Once you’ve confirmed the unwanted active MTN subscriptions billing your account via previous USSD check, you can directly deactivate deductions through:

• Step 1: Dial *155# on your MTN phone
• Step 2: Select option 1 from main menu to view or cancel subscriptions
• Step 3: System displays list of premium services, TV packs, data plans or other active subscriptions linked to your number
• Step 4: Choose subscription you want to disable by selecting option 2 to cancel and unsubscribe
• Step 5: Confirm selection to permanently stop recurring monthly or weekly charges to account

This method utilizes the same MTN USSD portal to directly view and cancel subscriptions right from your mobile screen. After identifying unwanted active services, simply choose to unsubscribe resulting in instant deactivation from the network side without needing to contact an agent.

Cancel via SMS

Nigeria: Compose an SMS with “STOP ALL” or “CANCEL [service name]” and send it to 4040. To presubscribe, type “START [service name]” and send it to the same number.

South Africa: Similar to Nigeria, text “STOP ALL” or “CANCEL [service name]” to 30333 to cancel. Presubscribe with “START [service name]” to the same code.

1. Compose an SMS with the word “CANCEL” or “STOP.”
2. Include your registered phone number.
3. Send the SMS to the specific short code for the service (usually found in subscription confirmation messages or on MTN’s website).
4. To resubscribe later, typically send “RENEW” to the same short code.

Cancel through Call Canter

Nigeria: Dial 180 and follow the prompts to reach a customer service representative. Clearly state your request to cancel the specific subscription.

South Africa: Dial 808 from your MTN line and request cancellation of the desired service. The agent will guide you through the process.

1. Dial the MTN call center number (180 for most countries).
2. Provide your account details (phone number, name) to the agent.
3. Request cancellation of the specific subscription.
4. The agent will process and confirm the cancellation.

Cancel through Mobile App

1. Log in to the MTN mobile app.
2. Go to “Manage Subscriptions” or a similarly named section.
3. Locate the subscription you want to cancel from the list.
4. Select “Cancel” or “Deactivate” associated with that subscription.
5. Confirm your cancellation.

Cancel Online

1. Visit the MTN website and log in to your online account.
2. Click on “My Subscriptions” or a similarly named tab.
3. Find the subscription you wish to cancel from the list.
4. Click “Cancel” or “Deactivate” associated with that subscription.
5. Follow the on-screen prompts to confirm.

Visit MTN Service Center

1. Find the nearest MTN service center using their website or app.
2. Bring your registered SIM card and valid ID.
3. Inform the representative you wish to cancel a subscription.
4. Provide details about the subscription (name or code).
5. Submit the cancellation request for processing.

Conclusion

Cancelling your MTN subscription is really easy. I found this out myself when I had to do it. Just think of it this way: you’re sitting down with your morning coffee, and you decide it’s time to cancel that subscription. You can send a quick text or make a fast phone call to MTN. It’s so simple that you can get it done before your coffee even gets cold!

The best part is how MTN makes everything straightforward for you. They know you want to manage your services without any hassle. So, whether you prefer texting or calling, they’ve got you covered. This way, you’re always in charge of what services you use and how you manage them. MTN’s cancellation process is all about making things easy and stress-free for you.

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